Methodologies used in FlexISupport
Support Methodology
Supporting our Clients is at the core of our business model. We provide remote and on site support based on SLAs Learn More >

System Dynamics provides remote and on-site support, based on Service Level Agreements, for application and infrastructure support.
The Service Desk is at the heart of the System Dynamics support organisation. It is focused on providing a single point of contact for incident logging, incident progression and update, escalation where required, and resolution.
FlexISupport is available across all our offerings:
Calls can be logged with the Support Desk, at any time, through the mechanism of your choice:
Supporting our Clients is at the core of our business model. We provide remote and on site support based on SLAs Learn More >
System Dynamics was chosen as implementation partner to implement the solution for this company.
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System Dynamics implementation of Maximo Work Order Processing as a Paperless System.
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System Dynamics implemented and configured IBM Maximo EAM Version 6 for Servier.
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System Dynamics implementation of Oracle JDE for Element Six.
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System Dynamics implements a full end-to-end Legal Case Management Solution for the Legal Aid Board.
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System Dynamics designs email system to effectively meet EU compliance requirements.
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Paddy Power implements Oracle E-Business Suite with System Dynamics.
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System Dynamics was engaged to upgrade the installation of Maximo to 7.1 for this company.
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Zurich and System Dynamics worked together to optimise inspection efficiency.
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